Police investigate suspected AI-assisted attacks on South Korean banks
South Korea’s National Police Agency has begun a preliminary investigation into suspected AI-driven attacks on major domestic banks. Reports describe incidents at five major banks, but confirmed data exposure varies by institution, and authorities have not confirmed that a particular AI tool was used.

Key takeaways · 4
- 01
Shinhan reported that information belonging to about 25,000 customers was leaked, including names, phone numbers, annual income and loan limits.
- 02
KB said information belonging to 119 customers was exposed through an employee mobile work-support system, and said the incident was unrelated to internet and mobile banking transactions.
- 03
Hana reported 89 affected customers; Woori and NH Nonghyup said suspected attacks had not resulted in confirmed personal-information leaks.
- 04
Do not treat ARTEX AI as a confirmed attack tool: authorities and Shinhan had not confirmed its use.
What police are investigating
The National Police Agency began a preliminary investigation into suspected AI hacking attacks targeting major domestic banks.[2] Police suspect an automated method repeatedly exploited vulnerabilities in systems used by bank employees or in sales-support systems.[2] The banks confirmed as having suffered hacking damage are Shinhan, KB Kookmin, Hana and BNK Busan.[2] Woori Bank and NH Nonghyup reported suspected attempts but said no personal-information leak had been confirmed.[1] The reports therefore distinguish between confirmed damage and suspected attempts, rather than establishing that every institution had the same outcome.[2][1]
Customer data exposure differs
Shinhan reported a leak involving about 25,000 customers; the exposed information included names, phone numbers, annual income and loan limits.[3][1] An unauthorized outsider bypassed identity verification in Shinhan’s loan-recruiter service.[4] KB said information belonging to 119 customers leaked from an employee mobile work-support system, including names, phone numbers, addresses and encrypted resident registration numbers.[5] Hana reported 89 affected customers and said the exposed information may have included names and contact details, addresses, employer names and resident registration numbers.[5]
Systems and responses
KB said its incident was unrelated to customers’ internet and mobile banking transactions, and that it would fully compensate customers for any losses.[5] The bank said it blocked the affected server and access route after detecting possible leakage through abnormal external access on the night of September 30.[5] Hana said its operations-support system is separate from its internet and mobile banking transaction systems, and that customer financial transaction information was not compromised.[1] Hana said it would fully compensate customers if actual damage occurred.[5] Shinhan said it formed a response team, blocked external IP addresses and suspended affected services.[3]
AI attribution remains unconfirmed
Investigators found a Chinese-language phrase meaning “AI autonomous penetration” in web-server page titles thought to be linked to the Shinhan attack.[2] Authorities and Shinhan had not confirmed whether ARTEX AI was used.[4] ARTEX AI is an open-source, Chinese-language large-language-model-based autonomous penetration-testing system designed to automate information gathering, vulnerability discovery, attack-path planning, security-tool execution and vulnerability verification.[4] Threat analysts said AI-based attack-automation tools may have been used in attacks on financial companies, and attackers could misuse such tools to increase the automation and efficiency of attacks.[4]
For financial-services teams, the reports make a practical distinction between customer-data exposure, systems involved and whether transaction services were affected. The suspected automation is a reason to review employee-facing and support systems, while the available evidence does not establish that ARTEX AI was used.
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3 October 2026
Police investigate suspected AI-assisted attacks on South Korean banks
Sources
- All 5 Major Banks Hit: Simultaneous ‘AI Hacking’ Attacks Spark Industrywide Fearchosun.com
- Police Probe AI Hacking Attacks on Major Bankschosun.com
- (LEAD) Some 25,000 customers' info leaked from Shinhan Bank in apparent AI agent-assisted hacking | Yonhap News Agencyen.yna.co.kr
- 신한은행 해킹 서버서 '중국어 AI 침투도구' 흔적 | 연합뉴스yna.co.kr
- AI Hacking Hits KB, Hana, Busan Banks After Shinhan Breach - Seoul Economic Dailyen.sedaily.com