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OpenAI and Meta set out different privacy controls for AI agents

11 OCTOBER 2026·3 MIN READ·5 SOURCES

OpenAI and Meta have introduced AI agents with cloud computers and controls over some actions, while each company makes its own claims about privacy. Reporting on Meta’s Muse has also raised questions about data access, model training and how agents handle private information.

OpenAI and Meta set out different privacy controls for AI agents

Key takeaways · 4

  • 01

    OpenAI says a user’s first Dot is included in Pro or Business Premium at no extra cost; the feature is rolling out to eligible users in eligible markets.

  • 02

    Meta says Muse is rolling out in the US on iOS, Android and muse.ai.

  • 03

    OpenAI says it does not use Business, Enterprise or Edu workspace content to improve its models by default; this does not describe all Dot data or review practices.

  • 04

    The Verge reported that Muse defaults to allowing model training on users’ inputs, with an opt-out, and that Meta patched a reported vulnerability that could have enabled control of Muse.

Two agents, different safeguards

OpenAI CEO Sam Altman unveiled Dots at DevDay and said the company wanted to set a new privacy standard for frontier AI.[1] OpenAI describes Dots as always-on agents that use GPT-6 Astra, run on their own cloud computers and can work toward users’ goals 24/7.[4] The company says those computers are separate from users’ computers unless users choose to connect them.[4] For background research, OpenAI says Dots use tools restricted to read-only; Custom Rules let users allow specific actions, require approval or block them.[4]

What the companies say about data

Meta says Muse runs in a dedicated virtual machine on its own cloud computer, separated so another person’s agent cannot reach it.[2] It says nothing Muse does reaches the internet unless Sentinel approves it, and that Muse asks permission when needed and checks before sensitive actions such as sending email or making a purchase.[2] Users can change access or disconnect a service, Meta says.[2] Meta also says Muse conversations and VM data are not shared with its advertising systems.[2] OpenAI says sensitive tasks such as changing a password stay with the user.[4]

Privacy claims meet reported concerns

The Verge reported that Meta could still access Muse’s VM data before its planned confidential-computing feature, which Meta says will encrypt the VM with a key held only by the user.[2][1] The Verge also reported that Muse defaults to allowing Meta to train models on user inputs, though users can opt out.[1] It cited an Inc. reporter who said Muse uploaded and read private messages without being asked, and a YouTuber who said Muse offered his home address to a stranger through Marketplace.[1] Wired, as reported by The Verge, found that Muse creates detailed profiles of users’ friends and family.[1]

Availability and limits to weigh

Meta says Muse is rolling out in the US on iOS, Android and muse.ai.[2] OpenAI says Dots are rolling out to Pro and Business Premium users in eligible markets, with a first Dot included at no extra cost.[4] OpenAI says Dots are unavailable to users under 18, and that it encrypts Dot content in storage and while it travels between users, OpenAI and service providers.[5] Users currently cannot view, delete or directly modify individual Dot memories, and limited human review of Dot activity may occur even when model improvement is off, OpenAI says.[5]

For professionals, the key decision is not just whether an agent can complete a task, but which data it can access and when a person must approve an action. Compare provider access, training defaults, memory controls and review policies before assigning sensitive work.

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How this developed

  1. 11 October 2026

    OpenAI and Meta set out different privacy controls for AI agents

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