Meta launches Muse Voice conversations in the US

Meta says Muse Voice lets users call and video chat with its consumer AI agent.[2] Users can start a real-time call by tapping the phone icon in a Muse conversation.[3] The feature launched on November 5 and is available to everyone in the United States.[1][2] The rollout covers the Muse app on mobile, the web and Mac.[3] Meta has not provided a timeline for broader availability, according to TechJuice.[1] For teams assessing the feature, the immediate question is whether their users and workflows fall within that US rollout.

Meta says users can interrupt Muse while it is speaking, and TechJuice reports that Muse responds without waiting for users to finish speaking.[3][1] Muse can also continue background tasks during a voice conversation.[1] During calls, the avatar’s facial expressions and lip movements sync with its speech, and it reacts while listening.[3] Users can choose voice-only mode, show the avatar beside the chat, or display it full-screen.[3] Meta offers several hundred voice styles, and users can change the tone by asking Muse or browsing avatar settings.[3][4]

Meta says it uses Muse Realtime Voice and Muse Realtime Avatar technology to make conversations feel more realistic and natural.[3] The agent’s animated avatar is nicknamed Jolly, and Meta believes a more humanlike Muse could help consumers feel more connected to it.[2] TechJuice reports that Meta’s internal raters preferred its avatars to those from Runway and HeyGen, while Meta cautioned that some demonstrations may not match what ships in the app.[1] In brief voice tests, The Verge’s reporter found Muse responded quickly but sometimes paused while looking up information; the reporter also called the animation effective but a little uncanny for their chosen avatar.[4]

Meta has said voice conversations are coming to its AI glasses and the upcoming Muse Charm, but neither has a confirmed launch date for the feature.[3][1] Muse launched in September and runs on the Muse Spark family of language models, which Meta introduced in April, TechJuice reports.[1] The same report says Muse can already shop with retailers, send emails and control apps on a Mac.[1] Those existing capabilities and the new voice interface make it useful to distinguish between what the agent can do and which devices currently support voice conversations.