Meta launches Muse AI agent in Japan

Meta launched Muse in Japan on Oct. Users can give the agent instructions by text or voice through a dedicated smartphone app.[2] Muse is also available on iOS, Android and the web at muse.ai.[1] Many basic features are free, while Meta also offers a subscription plan.[1] The available information does not specify subscription pricing, so teams evaluating it should check the current plan details before budgeting.[1]

Meta says Muse can take on tasks such as sending emails and booking travel on a user’s behalf.[1] Connecting Gmail lets it summarize unread emails, while a Google Calendar connection lets it manage schedules.[2] Muse can already connect with Gmail, Google Calendar, Instagram, Stripe, Shopify, Trip.com, Agoda and Klook.[1] Meta plans to add connections with Mercari, Money Forward ME and Ticket Pia in Japan.[1] These integrations make the choice of connected accounts and the access granted to each one important considerations for users.[1]

Muse can make suggestions and take actions based on past conversations, and it can continue working on lengthy tasks after a user closes the app.[1] It notifies users when a task’s status changes or an action needs approval.[1] Meta says Muse asks for user approval before sending emails or making purchases.[2] Meta also says Muse cannot see users’ passwords or credit card details.[2] These approval and notification steps give users points to review activity, but the evidence does not describe every task’s approval flow.[1][2]

Each user’s Muse runs in a dedicated cloud virtual machine provided for that user, and a separate AI agent called Sentinel checks Muse’s access to external services and its actions.[1] Meta says users can opt out of having conversations with Muse used to train its AI models.[1] The company also says conversations and data stored in the virtual machine are not shared with its advertising system.[1] Meta says users can choose which apps Muse connects to and the scope of access it receives.[1] Professionals considering a trial can review those controls and decide which accounts, if any, to connect.[1]